{"id":11165,"date":"2012-12-10T21:01:52","date_gmt":"2012-12-10T21:01:52","guid":{"rendered":"https:\/\/www.diaryofanadi.co.uk\/?p=11165"},"modified":"2012-12-10T21:01:52","modified_gmt":"2012-12-10T21:01:52","slug":"crucial-memory","status":"publish","type":"post","link":"https:\/\/diaryofanadi.co.uk\/?p=11165","title":{"rendered":"Crucial Memory"},"content":{"rendered":"

Just a quick plug for Crucial – the people who sell computer memory<\/a>.<\/p>\n

My computer is a bit long in the tooth now – I built it several years ago – but when I put it \"Crucialtogether I installed 4GB of RAM from Crucial. I\u2019ve had no problems until recently, when I began to get the occasional random shutdown. A quick memory test revealed that my RAM was the problem.<\/p>\n

At the time I built it, 4GB of RAM came as four sticks of 1GB, and used up all four available memory slots on my motherboard. Anyway, I quickly ordered another 4GB from eBuyer<\/a>\u00a0(this time as two 2GB sticks, and somewhat cheaper than it was four years ago). I had no idea which stick was faulty, so it was a case of throwing the baby out with the bathwater!<\/p>\n

Now, nothing was further from my mind than what came next, but my eye caught the \u201clifetime warranty\u201d comment alongside the new RAM I\u2019d ordered. I checked back, and sure enough my original RAM had this condition well. I asked eBuyer how to proceed with a claim against that and they referred me to Crucial.<\/p>\n

To cut a long story short, I contacted Crucial via online webchat\u00a0last Tuesday. The agent immediately accepted that there was a fault. He pointed out that they didn\u2019t make that particular kit anymore and he wanted to check compatibility with current RAM against my motherboard. I suggested that the type I\u2019d ordered and installed was compatible, and even though it was technically a very slightly lower spec than my original he said that if it was OK with me they could supply that. He sent me an email with return details (freepost) and a returns number for the faulty RAM (I guess they have to test it) that afternoon.<\/p>\n

I sent the old four sticks off the next day (Wednesday). Thursday I got an email saying it had been received. Friday I got an email telling me that my replacement was ready to ship. Saturday morning it arrived.<\/p>\n

To consider that when I first ordered the replacement RAM from eBuyer I had simply written the original stuff off in my mind. I expected that the warranty would be limited somehow and didn\u2019t expect for a second that my warranty claim would be upheld – and especially not so readily.<\/p>\n

When I build my next computer, which will be soon, Crucial have assured themselves the position as my No. 1 choice for RAM.<\/p>\n","protected":false},"excerpt":{"rendered":"

Just a quick plug for Crucial – the people who sell computer memory. My computer is a bit long in the tooth now – I built it several years ago – but when I put it together I installed 4GB of RAM from Crucial. I\u2019ve had no problems until recently, when I began to get […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[90],"tags":[],"class_list":["post-11165","post","type-post","status-publish","format-standard","hentry","category-computer-tech-related"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t