Category - ADI

Rip Off Britain: Trainee Instructors

This is a very old story from 2010.

I caught an episode of Rip Off Britain on BBC One this morning, and it was laying into trainee driving instructors. You can watch the episode in question on BBC iPlayer for a limited time.

This episode focuses on transport, though it is worth bearing in mind that Rip Off Britain is one of those BBC shows aimed at old(er) people who fancy a moan about something.

At 2:00 into the programme there is a segment about the average comprehensive insurance quote being over £1,000, and then it homes in on an old couple who contacted the show about “their grandson, Josh”. They say “he’s a good boy”, so it must be the insurance companies who have it wrong, eh? Just as a reality check, my insurance is less than £300 a year on my private car, and has been for many years.

Grandad became Josh’s driving instructor (they are seen moving off and driving around without any L plates at all on display). And Grandad’s logic about how those who have never had a claim (his learner grandson) shouldn’t be penalised, when the statistics show that 17 year old males (like his learner grandson) are a major risk is seriously flawed. And keep showing said grandson on the Go-kart track racing around is just further reason why 17 year old males ARE such a risk. Attitude.

I wish old people would get it through their heads: just because he/she is YOUR grandson (or granddaughter) doesn’t mean he/she is different to anyone else’s grandson (or granddaughter). He or she is more likely to be the same as most other people of the same age group.

At 22:00 into the programme, they have a segment on “scam” theory test websites (they have a thing about scam sites, and educating older people to use the Internet wisely). I’ve mentioned these sites on this blog previously.

In a nutshell, don’t book your theory (or practical) test through anything other than the official DSA (now, DVSA) website. There’s not much more you can say – and it doesn’t matter how “unfair” it is (according to one of the interviewees). What those websites are doing is not illegal, although it is morally questionable.

The segment on trainee instructors/PDIs is at 29:56 into the programme. Apparently, 1 in 10 learner drivers in the UK is being taught by a PDI, and it costs “most people around £1,600” to learn to drive. The show then homes in on a young girl who signed up with “a well known school” (I note that her offside wing mirror was gaffer-taped on) to learn.

Her tale centres on her instructor not being professional, using his mobile phone, and not turning up sometimes. She claims she didn’t learn much and her confidence was low (as you will see, it turns out her instructor was a PDI).

Now, I don’t want to take anything away from what she says, but all those things can happen with a fully-qualified instructor. And they do happen.

The programme’s main thrust, though, is the fact that learners pay full lesson prices to train with PDIs. There is also the claim made that PDIs are told to try and conceal the “pink” badge from their pupils with one large school, at least.

It is made clear that charging full price is not against any rules or laws, and it appears that all schools who use PDIs do charge full price. The AA, who only uses qualified ADIs, claims that you’re 25% less likely to pass your driving test if you’ve been taught by a PDI. BSM reckons that pupils taught by its PDIs have a pass rate 10% above the “DSA national average”.

The young girl “reckons” that schools are responsible for letting people know they are being trained by a PDI and for charging appropriately.

What puzzles me is how much they should charge. Half price keeps being mentioned, but why? Why “half price”? If you get taught by someone who turns out to be crap just because they are a PDI, why stop at half price? Why not totally free? After all, over 70% of them won’t make it to become ADIs anyway, so they will always be substandard in the end.

At 35:20 they carry out an interview with the DIA. Basically:

  • ask to see the badge of your instructor: if it’s green, he’s qualified; if it’s pink, he’s a trainee
  • ask his grade: 5 or 6 is good
  • there is nothing wrong with the PDI system as such
  • it isn’t properly supervised. THAT’S the problem
  • driving schools shouldn’t be charging the full rate for lessons with a PDI

I have my own views. I didn’t go via the PDI route, but I know a lot of people who did and who became ADIs using it. I find that a lot of ADIs change their tune once they qualify – they might do the PDI route, or use the hated Red Driving School, and yet even before the examiner’s signature has dried on their Part 3 pass certificate they’re at Red’s throat and vehemently anti-PDI or anti-anyone else wanting to become ADIs.

I have always been wary of the PDI route, because as I mentioned earlier, with only around 10% of people who set out to become ADIs making it (less than 30% of those who get to Part 3 pass that), PDIs teaching learners just doesn’t make sense. And yes, it isn’t supervised properly, so many PDIs end up using the pink badge as a way of making money and not learning – which is totally against what it is supposed to be for.

Edit: I notice this is cropping up on various forums now. Some ADIs are wetting themselves over it – but they all fail to appreciate that what the programme was trying to show (i.e. charging full price for trainee instructors) is not what they want to believe (i.e. that all PDIs are bad and any company who uses them is also bad). It’s another example of ADIs twisting every detail to fit in with their own biased opinions.

The programme didn’t specifically state that any of the learners mentioned were using BSM, but the self-styled “experts” are making all sorts of stupid claims and statements on the forums. One says:

That the first time i had seen BSM pointing out that it majority instructors are not fully qualify (sic).

I didn’t hear any of that when I watched it. Another – who apparently went down the PDI route with BSM – says:

Anyway, lets hope that the long awaited reform on pink licences is just around the corner. I guess then we will see the demise of B$M.

They’re on a different planet! And they call themselves “experts”.

Driving Tests: Bad Weather December 2010

I spoke with Colwick MPTC this morning about one of my pupils’ tests on Saturday. It is already cancelled.

DSA LogoOddly, they haven’t made a decision about tomorrow (Friday) yet – maybe down to overtime or who is covering, and how far they have to travel – but the examiner also said they have cancelled all of today (Thursday).

I asked about the last week and he said “…well, as you can imagine…” Well, I was near the test centre last night and the roads close by are extremely dangerous. And to top things off, we had another dump of snow (4-5cm) this morning and a Met Office warning of more.

Important: you must call the test centre or turn up. If you just fail to turn up they may assume you just didn’t arrive and you will lose your money.

A new date will be sent out automatically.

It amazes me that people keep trying to find out this information from everywhere other than from the horse’s mouth. CALL THE TEST CENTRE. IT’S THAT EASY TO FIND OUT. THE TEST CENTRE PHONE NUMBER IS ON THE LETTER OR EMAIL OF CONFIRMATION YOU GOT WHEN YOU BOOKED YOUR TEST.

Remember that it isn’t their fault, no matter how urgently you want to pass your test.

Know Your Road Signs

Another DSA email alert:

‘Know your traffic signs’ now on Directgov

The Department for Transport’s ‘Know your traffic signs’ booklet is now available on Directgov. You can go to an individual section for images and information on traffic signs, signals and road markings. Or, you can download the booklet in full, free of charge.

To take a look, go to direct.gov.uk/trafficsigns

Why know your traffic signs?
Traffic signs play a vital role in directing, informing and controlling road users’ behaviour in an effort to make the roads as safe as possible for everyone. This makes a knowledge of traffic signs essential. Not just for new drivers or riders needing to pass their theory test, but for all road users, including experienced professional drivers.

Keeping up to date
We live in times of change. Society, technology and the economy all play their part in changing the way we travel. New road signs conveying new messages and in new formats are introduced from time to time, so drivers or riders who passed their driving test a few years ago need to keep up to date or run the risk of failing to understand or comply with recently introduced signs.

Having experience is all very well, but it’s not enough if your knowledge is out of date.  

Free Soft Drinks For Designated Drivers

An email alert from the DSA:

Free soft drinks for designated drivers this Christmas

Designated drivers will be rewarded in thousands of pubs across the country as part of the THINK! Christmas drink drive campaign, launched today by Road Safety Minister Mike Penning.

Designated drivers will be rewarded in thousands of pubs across the country as part of the THINK! Christmas drink drive campaign, launched today by Road Safety Minister Mike Penning.

In addition to running radio advertising, posters in pub washrooms and online search activity, THINK! has teamed up with Coca-Cola’s Designated Driver campaign to offer drivers free soft drinks in more than 8,000 participating venues across Britain as part of the Driver Friendly campaign.

Mike Penning said:

“Drivers should be in no doubt that if they get behind the wheel after drinking this Christmas, they risk losing their licence as well as facing a fine and even a prison sentence.

“Christmas should be a time for a celebration not a night in the cells. That is why we have teamed up with Coca-Cola and pub chains this Christmas to reward designated drivers as well as reminding drivers of the consequences of getting a drink drive conviction.

“Last year 380 people were killed in accidents where the driver was over the limit. That is why our message is clear: don’t drink and drive.”

ACPO lead on roads policing, Chief Constable Mick Giannasi said:

“This year we are using information from the public to target those areas where drink driving is a particular problem and so the chances of getting caught are greater than ever.

“If the police stop a driver, and there is any suspicion that they have been drinking, then they will be asked to provide a breath test and drivers should be in no doubt that if they are found to be over the limit they will be brought before the courts.

“Many drivers don’t realise that alcohol stays in the system for a number of hours, and that they could still be over the limit the next morning when driving to work or dropping the children off at school. That is why we are asking drivers to be safe, not sorry, this Christmas.”

Jon Woods, Country Manager, Coca-Cola Great Britain and Ireland said:

“With Christmas just around the corner, our consumers are gearing up to celebrate. We know how much they enjoy the festive period and we don’t want to dampen their spirits.

“This Christmas we’re proud to be partnering with the Government’s THINK! initiative to help raise awareness of responsible drinking. By rewarding those drivers who choose not to drink with a free Coke or diet Coke, we can encourage people to do the right thing while still enjoying a great night out. It’s a different approach to responsible drinking but our consumers love it.”

Designated drivers should ask at the bar about how to take advantage of the buy one soft drink, get one free offer at participating pubs.

The THINK! drink drive radio advertising campaign will run from 1 December 2010 to 1 January 2011 and posters will appear in pub washrooms from 6 December to 2 January.

First Cancellation Due To Snow

It was my decision. I’d advised her last night that if it snowed then it wouldn’t be a good idea to go out during the rush hour. I wouldn’t have minded it later in the evening, but in busy traffic… I was concerned.

Snow SceneWell, we had a flurry an hour or two ago – not much, but it’s lying over frozen ground – so I decided I didn’t want to risk it. She’s at an early stage in her driving and I don’t know how she’d react if we skidded or if she’d brake harshly if we were going down a hill on compacted snow. Once you’re into a skid, you have effectively lost control.

Over the weekend, pupils with more experience have benefited from driving on ice and seeing how easily they will get into a skid situation. But you have to be realistic and not try to teach advanced topics to people who haven’t got to grips with the basics yet.

Oh. And an hour later my next pupil cancelled. Apparently, her babysitter can’t make it due to snow – and won’t be able to Wednesday, either.

Fortunately, these are all only hour lessons. But, you see how quickly it crosses over from you just being conscientious to it becoming something which is damaging to your business?

Cold. With Knobs On.

I had a 9am lesson this morning, and just before I set off I turned on the engine, heated windows, and went out to scrape the side windows and lights while the heaters did their work.

Risk Of IceI thought to myself: “this isn’t coming off very easily”, and finished it off. Usually, by the time I get back in the car the heaters will have melted the ice on the front and back windows and I can just wipe it off. But not this time. I had to get out and scrape those, too.

When I’d done that and got back in, I noticed the temperature on the console…

-7ºC

It turned out that that was a little high. Once I started driving it fell to -9ºC. And it hasn’t gone above -3ºC up until midday.

The forecast was for a low of -3ºC last night – but this miraculously changed as the temperature fell as the night wore on. They’re forecasting -1ºC tonight. I can’t wait to see what that turns out to be in the end!

And then this just arrived:

FLASH Warning of Heavy Snow for East Midlands valid from 1245 Sun 28 Nov to 2359 Sun 28 Nov

The Met Office also has a report about the record November lows last night. And another warning has just been issued:

ADVISORY of Heavy Snow for East Midlands valid from 1453 Sun 28 Nov to 2359 Sun 28 Nov

It’s not looking good at the moment.

Snow Driving & Safety

Yesterday turned out to be a good opportunity to do some snow driving with people who may not get a chance to do it before they pass their tests.

SnowI wanted to make sure that they understood how easy it is to slide, and how much longer it takes to stop in icy and snowy conditions. It went well for three of them and perhaps not so well (from my perspective) on the fourth.

Of the three who responded well, they all expressed surprise at the ease with which they could skid – and drove accordingly (more slowly). In particular, one pupil (who has a problem planning ahead for junctions and roundabouts) actually handled these better than she had yet.

The fourth pupil though fully recognised the ease with which we could skid – and then proceeded to do nothing about it coming into junctions on quiet side roads (where she lived) which were still icy. So, more work to do with that one before her test.

I’ve noticed a few hits from yesterday asking “are learners allowed to take driving lessons in snow”. The answer is yes… but be careful! It is probably best if you have an instructor with you because you WILL skid and if you panic  (either braking, accelerating, or steering too hard) you will more than likely lose control.

Uh-oh! Snow!

I encountered a few flakes of snow a couple of nights ago as I was driving to a lesson through Cotgrave. But, so far, the Met Office warnings for the East Midlands hadn’t yielded any results.

Snow - November 2010Until this morning.

It’s not a lot, but this is the scene out of the back of the house this morning. And I’ve already had one pupil text me asking if the lesson is still on! Yes, it is – it’s only a dusting!

Perhaps more worryingly, there was an alert from the Met Office last night – two, in fact, with the second being issued about 10 minutes before it actually fell –  about heavy snow for the East Midlands.

There are exisiting warnings for today, tomorrow, and Monday. And this one is a bit more concerning if it comes to anything (you can never be sure with the Met Office):

ADVISORY of Blizzards for East Midlands valid from 0001 Tue 30 Nov to 2359 Tue 30 Nov

I heard on the news yesterday that this is the earliest snow for something like 20 years.

Driving Tests & Bad Weather

An email alert from the DSA (prompted by the forecast for heavy snow):

Driving tests and bad weather

Some driving tests may be affected by winter weather over the next few days.

The Met Office has forecast colder weather with snow showers becoming increasingly likely. Some parts of the country may have significant snowfall. 

Your driving test

If you’re due to take your practical test, follow the advice given on your appointment email or letter. You should call your test centre only if there is snow or ice in your local area on the day of your test.

DSA do not conduct tests in bad light or bad weather conditions for the safety of the candidate and the examiner. Another appointment will be arranged automatically at no further cost, but compensation is not payable.

A new appointment date is usually sent within three working days. This may take longer when there’s a period of prolonged bad weather.

If you haven’t heard about a new appointment within seven working days, you can check the status of your booking online at direct.gov.uk/drivingtest.

If your test hasn’t been rebooked at that time, you should call our customer service centre.

Test Pass: Clean Sheet

The Perfect Result!The Holy Grail of the driving instructor!

No faults at all committed during the test – well done to SG who achieved this on her test today!

I’ve never seen so many tears, either. Normally, pupils cry when they fail – but when they pass…? Well, it just goes to show how much being able to drive really means to people, and how satisying this job is once you realise that.

The examiner said she hadn’t had one for quite a while, and it was a perfect drive.