
They did a similar thing last winter.
I only latched on to the issue when BSM was criticised for abolishing its own policy – which in its case was actually written into the contract – during the worst winter weather for decades. It makes sense that franchisers have some sort of policy for handling this sort of thing.
The AA doesn’t have a written policy as far as I know. It apparently does this through choice when the weather is bad (starting last year).
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