Someone found the blog on the following search term:
bsm late or acromas or goodsell or saga or aa or complaint or driving or lesson or instructor or cancelled or theory or franchise or passed or failed or pupil or car –brick –waka –mining –benilde –exhaust –bmw –blind
You have to try not to laugh sometimes. They actually typed all that into a search engine – they seem to have a big axe to grind, but on a very badly worn grinding wheel! A search term like that is almost like not using any search criteria at all – it’ll throw up a zillion results, 99.9% of 
which are absolutely irrelevant (as the attempts to remove certain hits would confirm).
Let’s assume that the earlier chapters of the term are what the person was interested in – something to do with a driving instructor from the AA or BSM turning up late.
First things first. Forget any idea you might have about suing them for millions. It isn’t going to happen.
Next, you need to understand how driving instructors work. Every single instructor out there (well, except for a handful who work for specialised companies who deal with expensive lessons to people who can afford them) is self-employed. That means that if you get a bad one, there’s almost just as much chance of him being with Red, the AA, BSM, or any other large school as there is of him being with a smaller school or operating on his own.
I say “almost”, because there is a slight likelihood that the one from a big school will – on average – be more reliable than one of the lesser ones. The reason is the brand name, 
and the degree to which the school in question wants to protect it. Still not convinced?
OK. Every instructor has to make money, and to do that they need pupils to teach. Those with a franchise are almost always there because they can’t generate the work themselves, and they rely on the school to get them that work. Assuming that this arrangement works, the instructor will not want to get on the wrong side of his franchiser – who might kick him out if he upsets customers. So there is a general tendency for any behaviour likely to cause upset not to happen.
On the other hand, instructors who charge stupid prices and who force pupils to stay with them by making stupid “10 lessons for £99” offers, which only apply if you stay for your entire course, can afford to be a little less customer friendly. And since they will be earning less to start with with these daft offers and low regular prices, they may well upset pupils without being aware of it by not teaching them quickly enough for the pupil’s liking. So there is a general tendency for unhappy pupils to be greater in this group.
Note I said “general tendency”.
Now, let’s cut through the crap and try to help people who are anally retentive enough to type huge search terms like the one above, with a view to being able to retire on the outcome of what they might have in mind… here are some simple things you could try
- If you are unhappy with your instructor, just change them
- If it’s with a large school, ask them for a different instructor
- If you’re pissed off with the school, go for a different one
- Complain directly to the school if you have a grievance
- Concentrate on learning to drive, not complaining
- Don’t spend so much time watching daytime TV and formulating opinions about companies based on only two or three cases
- If you’re a parent, try butting out unless you understand the mechanics involved, have a genuine problem, and can separate fact from fiction when your little darling drops a comment
- Remember the saying “six of one, half a dozen of the other” – the pupil isn’t always unblemished when it comes to lesson mix-ups
It’s really that simple. Just change instructors and stop moaning!
Some years ago, I had a pupil who was extremely unreliable. She simply couldn’t afford 
her lessons, and she was honest about it. In return, I was absolutely tolerant to her numerous last minute cancellations. This is not a word of a lie, but she cancelled in excess of 10 lessons less than 24 hours before she was supposed to have them, and other lesson reorganisations ran into similar figures. I even gave her a free 2 hour lesson on one occasion when she accompanied me on my Check Test. I estimate that she cost me more than £500 overall. You could say that I was crazy to carry on with her, but I did.
Then, one day, she sent me yet another text cancelling her lesson at the last minute (on the day it was supposed to be, as I remember). I was used to this and merely saw the first line of the message flashed up on my phone. I made the mistake of not reading the rest, which turned out to be an essay and a half. Right at the bottom it said “can you do a lesson at 11 on Thursday?”
Now, bearing in mind that I didn’t reply, I didn’t turn up at 11 on Thursday. But she thought I was going to.
When I realised what had happened, I apologised profusely and explained, but she didn’t reply. I then found out from another pupil that she was going around saying I was “unreliable”. I’d never turned up late or missed a lesson that we’d arranged, and yet she’d missed dozens. If I worked for a large school, and she was interviewed on daytime TV, you can imagine how it would look, But it was just lies.
Mind you, as I’ve said before, driving instructors are often not the brightest sparks in the fire, and some may well give grounds for a genuine complaint. But these are the exception rather than the rule.
So, one more time: if you aren’t happy with your instructor, just change them and get on with your life.
And if you really feel the need to create a stink about whatever it is that’s bugging you… you might just need to get a life!
(driving under the influence) for 
overnment departments, as part of an overall “transparency policy” by the government.
keeps me out on the roads a lot, and it is a daily occurrence to witness absolute stupidity. For example, today I was driving through Bramcote coming up to the junction with Wollaton Vale. On the 60mph stretch we were tailgated by a woman in a silver Vauxhall (reg. no. YS01 LGS). As we slowed to 30mph she obviously didn’t like it – and she liked it even less when we indicated to turn right, so she couldn’t overtake. So she went on to the other side of the road just so she could get to the traffic lights in front of us – and she had to do it at considerably greater than 30mph. Anything could have happened if someone had emerged from Wollaton Vale while she was doing it. Her behaviour was no different to Boparan’s in the story above, and could have had similar – or worse – consequences.
another car and me were in the non-bus lane in order to overtake a bus, which had stopped at a bus stop. We then had to stop at a crossing as a School Patrol ushered kids across. This baboon in a silver Vauxhall Astra estate (reg. no. Y699 OTM) initially stopped behind me, but I saw him swing into the bus lane when he saw the bus get ready to move off. As the Patrol stepped off the crossing and the lights changed, he floored it and managed to squeeze back into the non-bus lane in front of the car ahead of me, and then shot off at considerably greater than 30mph over the speed bumps. I went past him at the lights – he was, naturally, in the outside lane in a queue while the inside one was empty. I hope he can lip read, because he saw me mouth “twat” at him as I went by. But I think he knew that anyway. Again, this total tosser could have mowed down any number of kids, with appalling consequences.
The Canadian exam is simply a touch-screen affair – as far as I can tell, a lot of questions and hazard scenarios are thrown up (if someone from Canada can clarify that it’d be useful), and the candidate simply touches a “button” on the screen. It isn’t a million miles away from the UK Theory Test. But – just like the UK – there are “activists”, ready to oppose anything.
Newcastle news site) says that a 27-year old woman from the area passed her Theory Test on the 49th attempt.
This stupid article from ChoiceQuote reckons British cars are “bigger than the average parking space”. So you’d be forgiven for thinking that this means all – or the majority of – cars on British roads are too big.
Of course, it was unlikely this change was ever going to get a clear ride into being. And who better than