Category - ADI

AA Franchise Bad Weather Policy

The AA LogoI’m informed that the AA has deferred part of the franchise fee it charges its instructors for the week of snow we had in early December. It is deferred until March 2011.

They did a similar thing last winter.

I only latched on to the issue when BSM was criticised for abolishing its own policy – which in its case was actually written into the contract – during the worst winter weather for decades. It makes sense that franchisers have some sort of policy for handling this sort of thing.

The AA doesn’t have a written policy as far as I know. It apparently does this through choice when the weather is bad (starting last year).

Roadworks Lifted Over Christmas

An email alert from the DSA:

Roadworks lifted for Christmas and New Year holiday period

More than 250 miles of roadworks on motorways and major A roads should be completed by next week, the Highways Agency has confirmed. A further 64 miles are planned to be suspended between Christmas Eve and 4 January 2011, making things a little easier for holiday traffic.

Christmas roadworks

In all, 142 sets of roadworks are due to be completed ahead of the Christmas and New Year holiday traffic.

A further 34 sets of roadworks and lane restrictions are due to be removed by 6:00 am on Friday and will not be put back before 00:01 on Tuesday 4 January.

In the event of severe weather next week, it may not be possible to complete or remove as many roadworks as planned. Priority will be given to treating the roads and keeping them as clear as possible for holiday traffic.

At 33 locations, lane restrictions or temporary speed limits will need to remain in place for the safety of drivers and their passengers.

Roads Minister, Mike Penning, said: “Completing or lifting roadworks on the motorways and other major roads managed by the Highways Agency will help everyone planning to drive over the festive season. More than 98 per cent of the strategic road network will be clear of roadworks, so more lanes will be open and many speed restrictions lifted.”

Read more on Directgov

Call me sceptical, but this is a lot of bull! The “holiday period”  in question is actually the quietest of the year (when you drive for a living, you know these things), and it would make sense to get as much done as possible while it is quiet and get the bloody things finished once and for all. But “sense” is not something the Highways Agency is familiar with.

So let’s not deceive ourselves: this is purely to save money. All those Bank Holidays and weekends are double- and treble-time.

The reality for the rest of us is that those vastly over-running roadworks will continue to make life hell – and cost some of us money – well into 2011.

Trainee Instructors, Bad Instructors?

A reader sent me this link (now dead), which also appears to be surfacing on one or two forums. It discusses a report by The AA.

As many as 27,000 driving tests have been failed in the last year because the pupil was taught insufficiently by a trainee, according to the AA.

The AA claims that the lower pass rate among trainees’ pupils has cost UK learner drivers as much as £1.7m over the last 12 months. The most recent government study showed that learners taught by a trainee are as much as 25 percent more likely to fail their test.

The AA is taking up the case itself, and is demanding that learners be told they will be taught by a trainee when they book their lessons. An AA investigation this year showed that one in 10 learner drivers were taught by a trainee without knowing it. However the report showed that of 13,000 drivers, just 0.5 percent would be happy to pay the same price for lessons with a trainee.

I think it is important to keep this all in perspective. The PDI system has been around for a long time and it is how many of today’s ADIs got where they are.

The real issue is that the vast majority of PDIs will never be good enough to become ADIs – and that has always been the case – so why should learners pay the same for lessons from PDIs?

Whether or not the PDI system is ethically sound is another matter entirely. Many of those prepared to denounce it and have it burnt at the stake actually qualified using it, so it is rather hypocritical of them to behave as they do.

It’s worth bearing in mind that some absolute dross manages to pass all three parts of the ADI qualifying exams and so become ADIs, so logic would suggest that some pretty good teachers fall by the wayside for various reasons as PDIs during the qualification process.

It stands to reason that if you’re going to start trying to abolish the PDI system, you also need to do a bit of cleaning up on the other side of the Big Door, and offload some of the poor ADIs out there.

Angry Residents – And Who Can Blame Them?

I was on a lesson yesterday, and while we were in the middle of reversing around a corner a 4×4 pulled up a little ahead of us and a woman (let’s call her Mrs X) got out and came around my side. I smiled, wound the window down, and said “hello there”.

She wasn’t rude or anything, but she was obviously incensed by what she then explained to me (and I phoned her earlier today to get the details more accurately).

Building A SnowmanLast week, during the worst of the snow, a learner car – driven by a learner – had skidded into the wall outside her house (which is on a slight bend) and done some considerable damage to it. From what I saw yesterday it will have to be partially rebuilt, and the bricks are chipped – suggesting that some considerable force was involved. The learner car was so badly damaged that it had to be towed away.

During the same period another learner car had skidded into the pavement on the opposite side to Mrs X’s house. In the conversations I have had with her, she makes the very valid point that her children could have been outside playing in the snow. She also makes it clear that she doesn’t have any real problem with learners, even though they do get a lot of them on her street. Her main concern is that they were out in such treacherous conditions, when even qualified drivers were unable to handle them.

I must make it clear that I do not agree with that last comment. Not completely, anyway.

Mrs X herself agreed that learners need to experience icy conditions, but as I say her main concern was the seriousness of the conditions – particularly on her road. The road is on an extremely gentle slope and, as anyone with any experience on snow will understand, that means stopping distances increase dramatically if you get into a skid, and skids are correspondingly much more likely. Before it started to melt, the surface on many roads was kerb-to-kerb packed ice. They were as close to skating rink surfaces you could get without actually going to the Nottingham Arena! This is how it was on Mrs X’s completely un-gritted road.

The area where Mrs X’s house is situated used to be the subject of one of the “Please avoid…” notices pinned up on the now-closed West Bridgford Test Centre noticeboard. It’s quiet and exclusive – but it’s main attraction to instructors is:

  • it has three perfect corners for reversing
  • it is less than ½ mile from where the test centre used to be
  • instructors have always gone there
  • …and nothing else

On the negative side:

  • it isn’t quiet anymore
  • it isn’t very big
  • it’s used as a rat run by the mummies and daddies picking up and dropping off their kids from the private school up the road
  • it’s used as a rat run during rush hour
  • you get a lot of builders’ vans and skips down there
  • the residents detest learners to the point of deliberately disrupting manoeuvres
  • the roads are the absolute minimum width to do a turn in the road
  • unless you just drive in a circle it links to much busier roads

In short, the only reason most instructors use it is because they always have, or because someone else told them about it, and because they haven’t got the intelligence, instructing skills, or courage to go elsewhere. You often see the idiots asking on forums “where are there any nursery routes in [enter place name].”

You don’t need “nursery” routes. You just find somewhere relatively quiet and do your job!

I avoid the place whenever I can. I go there maybe once a week or so, just to rotate my time with all the other places I go to, and usually at night when all the other instructors are home watching Corrie. I never use it if I see another instructor car – I tell my pupil to drive on. You see, I plan my lessons as a circuit: we drive from the pupil’s house and travel a route which takes us via various places where we can do manoeuvres or whatever it is we’re practising. I’m not restricted to just ONE place for the left reverse, and ONE place for the turn in the road. But many other instructors really are that constrained.

Yesterday was one of those days where this area was completely free of any other school cars as we passed through during the day. So, we’d just pulled over to do the left reverse when another learner appeared behind us and stopped (as usual, waiting for the corner). I think he then decided not to wait and moved to the next corner. Finally, an idiot in a local franchise car stopped about four car lengths in front of us to do a turn in the road. This is when Mrs X came around the corner on her way home, being blocked by the clown doing the turn in the road.

You can easily imagine her feelings when she drove in and saw this lot going on. And believe me when I say that this is quiet compared to what it can be like down there sometimes: 10 or more cars driving in a circle waiting to use corners (or trying to steal them from each other) is common.

To make matters worse, another car was trying to do a turn in the road a few metres from her house, and it’s wheels were spinning dramatically on the ice (the driver had it all wrong). We all assumed this was another learner, but it turned out to be someone from another house. Even so, it just exacerbated the situation.

No SwearingWhile I was politely dealing with Mrs X, her passenger was talking to the local franchise car instructor and – from what I was later told – got a torrent of abuse. Now, I don’t know what the passenger said, but there is still no excuse for an instructor to abuse residents like this.

I explained to Mrs X that I fully sympathised with her and agreed with most of what she said. I said that my pupil would finish that corner exercise and be moving on anyway, which we did. I wouldn’t be at all surprised if the local franchise instructor deliberately stayed there for his entire lesson – reading the attitudes of some “professionals” on the forums when this situation crops up suggests that doing just this sort of petty thing is common.

Mrs X said she was going to contact the Police about the matter, but they have informed her that it is a public road and there is nothing they can do. She has thanked me for being reasonable and understanding over it.

The bottom line to all this is that a lot of driving instructors are simply stupid. You see the glossy ads saying “become an instructor – no qualifications needed“. Well, that attracts all sorts looking to make a quick buck. It would be that kind of person who was allowing their pupil to drive at such a ridiculously high speed on sheet ice, down a gradient, coming up to a bend, that the car was totalled and a wall was seriously damaged. And it would be that kind of person who was allowing their pupil to drive so fast in the opposite direction that they slammed into a kerb on the same bend.

In both of these examples, the instructors in question obviously did not have even the slightest consideration for pedestrians or children who might have been on the pavement. They also didn’t have a clue how to instruct in such conditions (suggesting their own driving skills were also somewhat lacking in similar conditions). Does that mean they are “fit and proper” – one of the main criteria for being on the approved register?

Last week, SOME pupils shouldn’t have been out at all, and NO pupils should have been on SOME roads at any time. I’d even go so far as to say that at certain times during last week NO pupils should have been out – anywhere – AT ALL.

If instructors ignore all that for the sake of money, then you could also add that some instructors SHOULDN’T BE instructors at all.

The two specimens mentioned above certainly raise certain questions, don’t they?.

Snow Can Get You A Fine

A reader suggested this story for inclusion in the blog.

Snow On Your CarPolice are warning that not clearing snow off the roof of your car can lead to a fine.

They really should take action against some people. You wouldn’t believe what I have seen over the last week… idiots driving with 8 inches of snow on the roof, blowing off and obscuring the view for traffic behind; lorries with huge slabs of ice on top, which slide off on to the road when they go round a bend; and so on.

Several times I’ve had to warn my learners about the sudden appearance of snow in the road which has fallen off other vehicles and which could seriously affect your grip if you don’t see it.

Take a look at Rule 229 of the Highway Code. It says:

Before you set off

  • you MUST be able to see, so clear all snow and ice from all your windows
  • you MUST ensure that lights are clean and number plates are clearly visible and legible
  • make sure the mirrors are clear and the windows are demisted thoroughly
  • remove all snow that might fall off into the path of other road users
  • check your planned route is clear of delays and that no further snowfalls or severe weather are predicted

[Laws CUR reg 30, RVLR reg 23, VERA sect 43 & RV(DRM)R reg 11]

The laws quoted apply to the “MUST” conditions. The others fall into the “SHOULD” category, where there is no specific law, but which commonsense would suggest those possessing some ought to apply it a little.

Unfortunately, commonsense is in such short supply – or plays second fiddle to bad attitude – that the Police are prepared to get involved:

But, while “hoax” text messages warning of automatic fixed penalty notices for drivers with snow on their vehicles have been dismissed by South Yorkshire Police, Greater Manchester Police say they may prosecute if there is an accident as a result of uncleared snow.

It could mean a £60 fine and 3 points. So, you have been warned.

Despatch: December 2010

Despatch MagazineThe latest issue of Despatch is now available online.

The lead article covers the fact that from 2012 the question bank for the theory test will no longer be available to the public (that includes ADIs).

There’s also an article on a current trial which is looking at changing the syllabus for learners. It puts a greater emphasis on the learner learning for themselves instead of just being told what to do. I must admit that I’m a bit miffed about this, because I don’t actually “tell” my learners how to do anything (well, except for one yesterday who simply cannot steer the right way on any manoeuvre after many hours of trying!)

Trial results will be available in Spring 2012, so any changes would be made some time after that.

EDIT: The most recent DSA news update says the change comes into force from 23 January 2012.

Colder And Colder

My last lesson tonight cancelled due to being unwell, so I finished early. It was actually quite useful, because on Friday the central heating packed in and a plumber is coming out tomorrow now we know it is the the boiler (Ouch! £££) and not the pump.

Very ColdAs I mentioned in the previous post, it was -9ºC again this morning. It never got higher than -2ºC all day (so much for the forecast high of 1ºC) and that was with full sunshine throughout.

At 3.30pm I frantically started looking around for a heater. Maplin do quartz halogen heaters, but they had sold out and had 1,000 on back order, but all were spoken for. Machine Mart had sold out. So had B&Q – although they did have some basic quartz heaters, which are just as effective (so I bought one: only cost £20).

Just as well, really. By 3.50pm the temperature was -6ºC.

More Cancelled Tests: December 2010

As I mentioned previously, I had a test cancelled last week (only had one during the snow so far). It was on Saturday and it was cancelled on the Thursday before.

DSA LogoI do not think any tests were carried out from Colwick last week according to the examiner I spoke with.

This week I have FOUR tests booked. Two tomorrow and two on Thursday.

I called Colwick MPTC this morning and all of today is already cancelled. My 9.07 tomorrow is also cancelled (the examiner said the first two of the day are already off), though I have got to call back tomorrow to check on my 12.38. I am not optimistic, with the temperature being -9ºC again at the moment.

Let me stress again: DO NOT TAKE MY WORD FOR IT. YOU MUST CALL THE TEST CENTRE USING THE NUMBER ON YOUR CONFIRMATION LETTER OR EMAIL. THEY NEED TO KNOW YOU WERE GOING TO TURN UP OTHERWISE THEY WILL ASSUME YOU DIDN’T AND YOU’LL LOSE YOUR MONEY (OR GET INTO A BIG ARGUMENT YOU COULD EASILY AVOID JUST WITH A SIMPLE CALL).

Still More Snow…

The forecast on TV reckons it’s going to rain tomorrow. And yesterday it said there might be flurries, but these won’t add to existing accumulations.

It’s 9.30pm and it’s snowing like there’s no tomorrow outside. And just as it started, a Met Office warning came out advising of heavy snow between 9.00pm and 4.00am.

Rip Off Britain: Trainee Instructors

This is a very old story from 2010.

I caught an episode of Rip Off Britain on BBC One this morning, and it was laying into trainee driving instructors. You can watch the episode in question on BBC iPlayer for a limited time.

This episode focuses on transport, though it is worth bearing in mind that Rip Off Britain is one of those BBC shows aimed at old(er) people who fancy a moan about something.

At 2:00 into the programme there is a segment about the average comprehensive insurance quote being over £1,000, and then it homes in on an old couple who contacted the show about “their grandson, Josh”. They say “he’s a good boy”, so it must be the insurance companies who have it wrong, eh? Just as a reality check, my insurance is less than £300 a year on my private car, and has been for many years.

Grandad became Josh’s driving instructor (they are seen moving off and driving around without any L plates at all on display). And Grandad’s logic about how those who have never had a claim (his learner grandson) shouldn’t be penalised, when the statistics show that 17 year old males (like his learner grandson) are a major risk is seriously flawed. And keep showing said grandson on the Go-kart track racing around is just further reason why 17 year old males ARE such a risk. Attitude.

I wish old people would get it through their heads: just because he/she is YOUR grandson (or granddaughter) doesn’t mean he/she is different to anyone else’s grandson (or granddaughter). He or she is more likely to be the same as most other people of the same age group.

At 22:00 into the programme, they have a segment on “scam” theory test websites (they have a thing about scam sites, and educating older people to use the Internet wisely). I’ve mentioned these sites on this blog previously.

In a nutshell, don’t book your theory (or practical) test through anything other than the official DSA (now, DVSA) website. There’s not much more you can say – and it doesn’t matter how “unfair” it is (according to one of the interviewees). What those websites are doing is not illegal, although it is morally questionable.

The segment on trainee instructors/PDIs is at 29:56 into the programme. Apparently, 1 in 10 learner drivers in the UK is being taught by a PDI, and it costs “most people around £1,600” to learn to drive. The show then homes in on a young girl who signed up with “a well known school” (I note that her offside wing mirror was gaffer-taped on) to learn.

Her tale centres on her instructor not being professional, using his mobile phone, and not turning up sometimes. She claims she didn’t learn much and her confidence was low (as you will see, it turns out her instructor was a PDI).

Now, I don’t want to take anything away from what she says, but all those things can happen with a fully-qualified instructor. And they do happen.

The programme’s main thrust, though, is the fact that learners pay full lesson prices to train with PDIs. There is also the claim made that PDIs are told to try and conceal the “pink” badge from their pupils with one large school, at least.

It is made clear that charging full price is not against any rules or laws, and it appears that all schools who use PDIs do charge full price. The AA, who only uses qualified ADIs, claims that you’re 25% less likely to pass your driving test if you’ve been taught by a PDI. BSM reckons that pupils taught by its PDIs have a pass rate 10% above the “DSA national average”.

The young girl “reckons” that schools are responsible for letting people know they are being trained by a PDI and for charging appropriately.

What puzzles me is how much they should charge. Half price keeps being mentioned, but why? Why “half price”? If you get taught by someone who turns out to be crap just because they are a PDI, why stop at half price? Why not totally free? After all, over 70% of them won’t make it to become ADIs anyway, so they will always be substandard in the end.

At 35:20 they carry out an interview with the DIA. Basically:

  • ask to see the badge of your instructor: if it’s green, he’s qualified; if it’s pink, he’s a trainee
  • ask his grade: 5 or 6 is good
  • there is nothing wrong with the PDI system as such
  • it isn’t properly supervised. THAT’S the problem
  • driving schools shouldn’t be charging the full rate for lessons with a PDI

I have my own views. I didn’t go via the PDI route, but I know a lot of people who did and who became ADIs using it. I find that a lot of ADIs change their tune once they qualify – they might do the PDI route, or use the hated Red Driving School, and yet even before the examiner’s signature has dried on their Part 3 pass certificate they’re at Red’s throat and vehemently anti-PDI or anti-anyone else wanting to become ADIs.

I have always been wary of the PDI route, because as I mentioned earlier, with only around 10% of people who set out to become ADIs making it (less than 30% of those who get to Part 3 pass that), PDIs teaching learners just doesn’t make sense. And yes, it isn’t supervised properly, so many PDIs end up using the pink badge as a way of making money and not learning – which is totally against what it is supposed to be for.

Edit: I notice this is cropping up on various forums now. Some ADIs are wetting themselves over it – but they all fail to appreciate that what the programme was trying to show (i.e. charging full price for trainee instructors) is not what they want to believe (i.e. that all PDIs are bad and any company who uses them is also bad). It’s another example of ADIs twisting every detail to fit in with their own biased opinions.

The programme didn’t specifically state that any of the learners mentioned were using BSM, but the self-styled “experts” are making all sorts of stupid claims and statements on the forums. One says:

That the first time i had seen BSM pointing out that it majority instructors are not fully qualify (sic).

I didn’t hear any of that when I watched it. Another – who apparently went down the PDI route with BSM – says:

Anyway, lets hope that the long awaited reform on pink licences is just around the corner. I guess then we will see the demise of B$M.

They’re on a different planet! And they call themselves “experts”.