Client-Centred Learning (CCL)

Or what most people are saying when they mean ‘coaching’ these days.

Note: This is an old article from 2012. DSA is now DVSA.

The recent announcement that CPD wasn’t going to be compulsory (for the foreseeable future, anyway) threw the current crop of nouveau-spammers into disarray. No longer could they send out almost daily emails offering their latest miracle ‘coaching’ course as the only way to possibly avoid being stricken from the Register and thrown into a foreign hellhole prison somewhere. Suddenly, their cash flow projections looked at risk – after all, not all ADIs are so stupid that they will keep paying £200 for a course that isn’t absolutely necessary.

Some are, of course. Or they’re just not very good at what they do and are desperately trying to pay their way to superstardom in much the same way they were persuaded to become ADIs in the first place so they could earn £30,000 a year working a couple of hours day, a couple of weekdays each week.

Anyway, there has been a noticeable shift over the last couple of months. The nouveau-spammers are now offering ‘client-centred learning’ (CCL) courses instead as though nothing has changed. They’ve made this shift in much the same way that the enemy was switched seamlessly between Eastasia and Eurasia in George Orwell’s 1984. I think it was described as ‘a lunatic dislocation of the mind’ in that novel to explain how it was possible for people to accept such a fabricated change of facts blindly and without question, and to actually believe it.

Client-centred learning – CCL – is the term DSA is using to describe it’s preferred approach to training styles following the two-year Learning To Drive (LTD) study. There is a distinction – DSA points out that coaching can mean quite a lot of different things, including CCL.

As a result of the LTD trial a new syllabus has been put together incorporating a number of scenarios – to be precise, 23 scenarios are included. DSA has pointed out that CCL is not a replacement for current methods. It is a new tool to be used when appropriate.

This is clearly at odds with what the nouveau-spammers have been trying to tell people over the last few years in their numerous emails, and on test centre waiting room posters. If you’d have listened to them you’d have thought that every instructor was going to have to start their careers again from scratch (across the forums, that was clearly what people were coming away understanding). Those who had actually wasted money on attending one or more of these courses frequently fuelled the fire making comments they couldn’t substantiate using what they’d apparently ‘learned’.

The new DSA syllabus deals exclusively with the ‘higher levels’ (often referred to as levels 3 & 4) of the GDE Matrix. These are the ones labelled as Goals And Context, and Goals For Life, which I discussed initially well over 2 years ago.

When the LTD trial began the suggestion was that when it was complete it would have to become part of every ADI’s training package going forward. More than two years down the line this is no longer the case. DSA has stated that check test examiners have been trained to asses on both CCL and non-CCL skills and so an ADI who does things the way they have always done them will not be penalised. There are no plans to make it in any way compulsory for existing ADIs.

CCL will be part of the training for new ADIs (while they are PDIs), though. The only conclusion that can be drawn is that CCL will not be mandatory until all existing ADIs on the Register have retired. By that time, it will just be part of the training, and no one who fancies themselves as a modern-day Wat Tyler in opposing the evil DSA will have anything to fuss about.

Personally, I’d much rather see it become mandatory for existing ADIs. That’s because the LTD trial set out to fix the problem of new, young drivers killing themselves, pinning some of the responsibility on some ADIs who just taught people to pass the test. It cannot possibly achieve any of that if the same ADIs are still teaching the way they always have.

As I have said before on more than one occasion, many instructors are already using CCL techniques. The big problem is that many are not – and the reasons for that are very complex, ranging from just not being cut out for the job up to offering stupidly cheap lesson prices and so not being able to afford to teach people properly.

Unless CCL as it applies to the LTD syllabus are applied across the board then nothing can change. And any such move would be opposed by all the Wat Tylers out there through their ‘local groups’. DSA has chosen the easy way out, I think.

Footnote: Undoubtedly there will be quite a few out there who will resent anyone but them stating what DSA is or isn’t going to do. The information here was obtained from me personally attending a course run by DSA concerning the new syllabus and CCL. It is current and accurate  – not old or twisted – information.

Test Pass: 12/11/2012

TickWell done Callie, who passed today first time with 10 driver faults – and who has beaten her brother, who began lessons before she did. I like a bit of sibling rivalry!

She’s a nice driver who plans to buy her own car as soon as possible. Like many of my past pupils, she has also been a pleasure to teach for the duration. Looking back, she only began driving in August, so she hasn’t been with me all that long come to think of it.

Brilliant Advert For Southern Comfort

I’ve talked about annoying adverts on a number of occasions, and ones like the Lucozade or Heinz ads, where the agency involved has just got it soooo wrong.

But then one like this comes along. It’s for Southern Comfort, and it’s brilliant.

(YouTube link dead)

You wouldn’t think that a fat, middle-aged guy on a beach would work, but it does. And that dog makes it better. The soundtrack just glues it together.

Incidentally, the song is apparently called Hit Or Miss, by Odetta (c. 1970). It fits in, because I thought the warm colour in the ad gave it a 70s feel.

Test Pass: 8/11/2012

TickWell done to Mike, who passed today with just 2 driver faults. Now he can visit his friends in London without the hassle.

It was his second attempt – he should have passed first time (one of those people you’d not be surprised at coming away with a clean sheet) but for one mistake – but he’s been one of the best learners I’ve had recently, so I was confident he could do it.

He should be on the road by the end of the day! That’s what I like to see.

Steel Panther @ Rock City, Nottingham

I went to a great show on Monday, 5th November, at Nottingham’s Rock City.

Steel Panther on stageI heard Steel Panther on Planet Rock last year, when just about the only song of theirs that can be played in public without upsetting people was aired. So I kept a lookout for them touring. I wasn’t disappointed.

Steel Panther is variously described under such genres as glam rock, comedy rock, heavy metal, and hair metal. If I was going to add my own description I’d class them as a very adult version of The Darkness, and by that I mean you wouldn’t want your granny to see them and – if you were a decent parent – your kids, either.

They come from California and released their debut album Feel The Steel in 2009. From what I’d been picking up myself, they were getting rave reviews and I wanted to see them live. Apparently, tickets sold out almost immediately for the Rock City gig and several of their upcoming UK shows are also sold out.

The band members have suitably glam names – Michael Starr (vocals), Lexxi Foxxx (bass), Satchel (guitar), and Stix Zadinia (drums) – and are huge posers. Lexxi Foxxx reminds me a bit of Marilyn from the 80s pop scene (in looks), and he spent the evening with a sequinned hand-mirror fixing his hair. The others were just really in-your-face.

All four of them are brilliant musicians – Satchel’s guitar solo, which involved him playing drums at the same time, was fantastic to watch, and included classic riffs from the likes of Iron Maiden and Black Sabbath. But they’re also great comedians and experts at manipulating the crowd.

After the first song they spent about 10 minutes telling jokes. I had to laugh when Starr suddenly pointed and shouted “Hey, boobies out” as some of the girls started lifting their shirts. Apparently this is par for the course at their shows. There were frequent periods of jokes and other talking, but it didn’t ruin the show in any way.

I laughed again when Starr climbed on to the top drum step, made as if to jump off, then stepped down one or two, jumped, and fell over (all choreographed). The others walked over to him, looked down, and said “he’s all right, he’s all right”. Then Satchel shouted “who wants to see him jump off the top f—— step”?” He promptly did it with the splits, and properly this time. The whole show was filled with stuff like this, in between brilliant rock songs and consummate showmanship.

If you don’t mind swearing, suggestive lyrics, and over-the-top showmanship, you’ve just got to get to one of Steel Panther’s shows.

Handbags At Dawn. Again!

Well, the temperature dropped below10°C a few times over a couple of days, and a bit of snow fell in the south. And we all know what that means, kiddies…

Winter TyresIt’s the Annual Winter Tyre Argument.

This year it seems to have taken a lightly sinister turn – or rather, it has got nasty right from the get go instead of dragging on for about four months, and then getting nasty.

Some of the forums frequently bemoan the dearth of new posters and, in some cases, any posters at all. Their administrators try to explain it away as apathy, or maybe provide some other convoluted explanation which could easily form the plot of another Harry Potter book if J K Rowling ever decided to go back to that series. But what they continually fail to understand is that it is the “characters” (i.e. the regulars) with their “strong views” (i.e. arrogance) who are the main problem. The lurking non-posters even tell them this, yet they still ignore it, probably because it would mean losing one of their few remaining contributors and – in far too many cases – someone they know.

Blatant advertising, for example, will often get a new member banned immediately. But the “regulars” are at it all the time (some of them only ever post anyway when it’s time for a bit of publicity). Heck, the main reason any newly-qualified ADI joins forums and associations is to get their name about, so stopping them from doing it merely because they’re not yet in the clique is just stupid. Let’s face facts here, if a new ADI joins a forum, gets lambasted for asking an “obvious” question or wrist-slapped by the moderators for “advertising”, is it any surprise they don’t participate ever again on that particular forum? (Edit: And another one is doing it now! A playground spat on one site, carried over to snidey remarks on the other. I hope his misguided belief that forum moderators often aren’t the most objective people to appeal to doesn’t come as too much of a disappointment when he finds out).

Back to the Great Winter Tyre Yawn, though. One poster with “strong views” has made their usual absolute statement on another forum about winter tyres – and then continued to push it (the sinister turn I mentioned). Clearly, this is going to rub those who hold a different view the wrong way. and it does – several other people have disagreed with him both on the matter of winter tyres and on his insulting and forceful way of pushing it this year.

That poster has now made himself feel a lot better by dragging the subject – and I mean the part after it got sinister and personal – across to the other forum (the one in its death throes) and into a 2-day old thread which probably wouldn’t have got any more responses. And they wonder why people don’t post anymore when you have these “regulars” using the forums for their own petty purposes.

On the winter tyres topic, as I’ve said before: you don’t have to have winter tyres. In some cases, in some areas, at some times, some people might benefit from them. But that doesn’t mean everyone will.

We’ve managed quite well without them for many years – just as we’ve managed without huge 4x4s, other all-terrain vehicles, and snowploughs across 95% of the population, and that’s in spite of them being available for much of that time.

Trying to persuade people to switch to winter tyres is like trying to persuade an atheist that God exists, or vice versa.

Footnote: The same argument raged last year, and the year before that. Last winter was extremely mild and we had little snow or conditions which would have at least put up a good argument in favour of fitting winter tyres.

Instructors are always going on about teaching people safe driving for life. Maybe they should remember that the average person they teach is probably going to run their tyres almost bald to avoid the cost of new ones, so expecting them to fit winter tyres as an extra each year is unrealistic.

The false sense of security that fitting winter tyres might create among inexperienced drivers as a result of listening to over-enthusiastic converts who already have them on the tuition vehicle is worth considering.

Cassie’s Law – ePetition

The petition is now closed. It made 20,002 signatures in the end – an obvious sign that there is something that needs to be done about dangerous elderly drivers.

Unfortunately, it fell short of the 100,000 needed to get it debated in parliament, although by exceeding 10,000 it should get a comment. Ironically, a petition about the West Coast Franchise debacle has nearly 200,000! One about beer duty has over 100,000! Others of ridiculously low significance also have a disproportionate number.

As I’ve said before – and in the words of Kent Brockman – democracy simply doesn’t work.

Fortunately, as this story reveals, Cassie’s Law WILL be passed (sort of).

I saw this story in the newsfeeds. The original story from last year is here.

Cassie McCord was 16, and a student in Colchester. In February last year, she was hit – as she walked on the pavement – by an 87-year old driver. She died from her injuries later.

The driver, Colin Horsfall, had already been warned by police to stop driving after he went into the EXIT of a garage and ran into trees.

He failed an on-the-spot eye check during this particular incident, but refused to surrender his licence. Police have no powers to ban people immediately. Unbelievably, this happened just three days before he killed Cassie, so she’d obviously still have been alive today if Horsfall had been forcibly removed from the roads.

A verdict of unlawful killing was returned. Horsfall was injured in the incident and died  – apparently from his injuries – several months later. This was recorded as accidental death. So, as well as deliberately continuing to drive when he was clearly completely incapable of doing so safely, he was also never brought to task over Cassie’s death.

Cassie’s mother, Jackie, has set up an e-petition asking that police be given the power to temporarily suspend drivers in such circumstances. It has the backing of the police, who also suggest that they should be allowed to confiscate vehicles as well. I fully agree. People like Colin Horsfall are absolute menaces. Horsfall was by no means unique.

You can view the petition and sign it here (or click the image). I urge everyone to do so – getting these types of dangerous drivers off the roads permanently is one of the best things the government could do.

EDIT: Note this story, too. An elderly driver killed an innocent motorist as a result of being unfit to drive through age .

And note this story where another elderly driver also got on the wrong side of the road and collided with two other cars.

And this one, where an elderly driver with defective eyesight injured a cyclist.

ImgBurn + Power Area Calibration Error

I burn off quite a few CDs and DVDs as backups of my work, and although I have previously used Nero I switched to ImgBurn a while back – it’s a free application unlike Nero, which costs an arm and a leg and is capable of filling an entire 1TB hard drive with crap during the installation process if you don’t know what you’re doing.

Recently, I started getting disk verification (initially) and power area calibration error messages (PACE). This was occurring with high-quality Verbatim disks, and on a clean installation of Windows 7 as well as an older one (my primary hard disk is partitioned for dual-booting).

I tried Nero again and it wouldn’t burn either. Everything pointed to the laser being on the way out on my optical drive – except that I have two of them, both Sony Optiarcs, and both were producing the same errors.

I did a bit of searching and it seems that this PACE message is quite common. Unfortunately, a solution was harder to find because, as is usual with the Internet, there is a hell of a lot of crap out there!

The worst solution I found was based on the advice that some optical disks, some optical disk drives, and some combinations of settings within ImgBurn (and so all burning software by implication) are mutually incompatible, so you would need to modify about a hundred different settings in the hope of finding the right combination. What nonsense!

However, I did eventually find a comment among all the melodramatic crap which suddenly made me go “a-ha!”

To cut a long story short, I went out and bought a DVD lens cleaner. I ran it on each optical drive and the change was immediately and dramatically apparent. As I write this I have actually run it five times on each drive – the small brush on the disk is noticeably dirty as a result.

When you stop and think, the average computer needs cleaning out at least once a year and often more frequently. This is especially true if you keep it in a bedroom (like mine) or dusty workplace. The optical drives are not sealed so some of that rubbish just has to get inside them and settle out on the laser lenses.

The PACE message relates to the fact that optical drives have to do a power test before they start burning, and carry on executing that test (called the running optimum power calibration, ROPC) as they burn. It is the drive itself which controls these, but the burning software has to trigger it.

In my case, all the stuff about firmware upgrades and tinkering with settings was obviously rubbish because both drives had been working perfectly – and both stopped working at roughly (but not exactly) the same time. There was the possibility that both had started to expire and were in their death throes, but that would still have been a coincidence.

If you have this problem, try cleaning your DVD lens first – and before doing anything dramatic, especially if it was all working fine before. You may have a dead optical drive – but it might just be dirty and in need of a clean.


Also on the subject of errors when using ImgBurn, if you get a lot of verification errors it is worth running a RAM test. Faulty RAM might be giving you problems.

Moving Off Safely – Looking Over Your Shoulder

Someone found the blog on the search term “is not looking over your shoulder a serious fault [on your] driving test?” I’ve written about it before in various topics, particularly the one where I explain the driving test report sheet. However, maybe a specific article is a good idea.

You won’t automatically fail for not looking over your shoulder – but you almost certainly will if you don’t look and someone is there.

If you don’t look and no one is coming it will probably get marked down as a driver fault (often referred to as a “minor” fault). But if you keep doing it it will be obvious to the examiner that you have a problem and it will end up being converted to a serious fault (marked in the “S” column on the test report).

If you don’t look and someone is coming – and you obviously haven’t seen them – then it will probably be marked as a serious fault (S).

If you don’t see someone and cause them to slow down in any way then it will be marked at least as a serious fault (S) and quite possibly a dangerous one (in the D column).

You are not allowed any S or D faults.

The final decision is the examiner’s, and I can only advise on what they are likely to do in any normal situation. Just remember that there is almost no excuse for missing someone who is approaching from behind when you intend to move off, and even less excuse for pulling out in front of them, so there’s no point trying to argue the toss.

In rare cases a situation might arise that the examiner decides the new driver couldn’t reasonably be expected to have handled differently and they may be generous – but as I say, these are rare cases, and much depends on how you reacted – did you stop or did you keep going, for example? After all, if you’re expecting to be driving around with your mates tomorrow you need to be able to deal with just about anything safely.

DSA Advice: Driving In Fog

The latest DSA Highway Code advice – this one is about driving in fog:

When driving in fog you should:

  • use your lights as required
  • keep a safe distance behind the vehicle in front. Rear lights can give a false sense of security
  • be able to pull up well within the distance you can see clearly. This is particularly important on motorways and dual carriageways, as vehicles are travelling faster
  • use your windscreen wipers and demisters
  • beware of other drivers not using headlights
  • not accelerate to get away from a vehicle which is too close behind you
  • check your mirrors before you slow down. Then use your brakes so that your brake lights warn drivers behind you that you are slowing down
  • stop in the correct position at a junction with limited visibility and listen for traffic. When you are sure it is safe to emerge, do so positively and do not hesitate in a position that puts you directly in the path of approaching vehicles.

Rule 235